Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
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What Our Customers Say About Us
★★★★★
4.8 out of 5 stars based on 150 reviews
Customer Feedback
The car was perfect for our adventure, and the host was friendly and helpful. We felt safe and comfortable throughout our trip!
★★★★★
Emily Davis
Unforgettable Road Trip!
Thanks to Rental Cars Mongolia, we had the freedom to explore at our own pace. The booking process was easy, and the car was exactly what we needed for our journey.
★★★★★
John Doe
Amazing Experience in Mongolia!
I had an incredible time exploring Mongolia with a rental car from Rental Cars Mongolia. The process was seamless, and the car was in excellent condition. Highly recommend!
★★★★★
Jane Smith
Best Way to Discover Mongolia!
Renting a car allowed me to see the hidden gems of Mongolia that I would have missed on a tour. The service was top-notch, and the host was very accommodating. I will definitely use this service again!
★★★★★
Alex Johnson