Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Explore Mongolia in Your Language
Our platform offers multilingual support, ensuring that both English and Mongolian speakers can navigate and book effortlessly. Enjoy a seamless rental experience tailored to your language preference.
★★★★★
I had an amazing experience using Rental Cars Mongolia! The process was seamless, and I felt safe renting a 4×4 from a local host. The vehicle was in excellent condition, and the host was incredibly helpful, providing tips on the best places to visit. I highly recommend this service to anyone looking to explore Mongolia independently!
Kelsey Moore
Rental Cars Mongolia