Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Get in Touch with Rental Cars Mongolia Today!
We are here to assist you with any questions or concerns you may have about your car rental experience. Reach out to us for prompt support!
✓ Receive quick responses to your inquiries.
✓ Get expert advice on your travel plans.
Contact Us for Assistance
Get in Touch
For any inquiries or support, please reach out to us via the contact form or email us directly at [email protected]. We are here to help you with your car rental needs and ensure a smooth experience during your travels in Mongolia.
Customer Support
Our dedicated customer support team is available to assist you with any questions or concerns you may have. You can contact us through our website or by phone, and we will respond promptly to ensure your satisfaction.
Inquiries
If you have specific inquiries regarding vehicle availability, pricing, or booking processes, please do not hesitate to reach out. We aim to provide you with all the information you need to make your rental experience seamless and enjoyable.
Feedback
We value your feedback and suggestions. If you have any comments about our services or your rental experience, please share them with us. Your input helps us improve and serve you better in the future.
At Rental Cars Mongolia, we prioritize your experience and satisfaction. Contact us today to learn more about our services, or if you need assistance with your booking. Our team is committed to providing you with the best support possible, ensuring that your adventure in Mongolia is unforgettable. We look forward to hearing from you!
Whether you have questions about our vehicles, need help with your booking, or want to share your experience, we are here for you. Reach out to us through our contact form or email, and we will get back to you as soon as possible. Your journey matters to us, and we strive to make it as smooth as possible. Thank you for choosing Rental Cars Mongolia!
How to Reach Us
To get in touch with us, please fill out the contact form on our website, and we will respond to your inquiry within 24 hours. Alternatively, you can email us directly at [email protected]. Our customer support team is available from 9 AM to 6 PM, Monday to Friday, to assist you with any questions or concerns you may have regarding your car rental experience.
For urgent inquiries, feel free to call us at +976-1234-5678. We understand that your time is valuable, and we are committed to providing you with prompt and efficient service. Your satisfaction is our priority, and we are here to help you every step of the way.