Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Key Features of Our Booking System
01
Booking Options
Explore a variety of vehicles available for rent, from 4x4s to city cars, tailored to your travel needs in Mongolia.
02
Easy Reservations
Our user-friendly booking system allows you to reserve your desired vehicle effortlessly, ensuring a smooth travel experience.
03
Host Registration
Become a host and earn money by sharing your vehicle with travelers. Join our community and make a difference in their journey.
04
Payment Flexibility
Choose from multiple payment options, including PayPal and Stripe, for a secure and convenient transaction process.
05
Multilingual Support
Our platform offers support in both English and Mongolian, making it accessible for all travelers and hosts alike.
06
Customer Testimonials
Read reviews from satisfied customers who have enjoyed their car rental experience with us, enhancing your confidence in our service.
★★★★★
I had an amazing experience renting a 4×4 from Rental Cars Mongolia. The process was seamless, and the host was incredibly helpful, providing local tips that made my trip unforgettable. I highly recommend this service to anyone looking to explore Mongolia independently!
Alejandro Ruiz
Rental Cars Mongolia