Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Language Options
Our platform offers multilingual support, allowing users to navigate in both English and Mongolian. This ensures a seamless experience for all travelers and local hosts alike.
User-Friendly Interface
The website is designed with a user-friendly interface that makes it easy for users to switch between languages, enhancing accessibility for everyone.
Inclusive Experience
By providing language options, we aim to create an inclusive experience that caters to diverse travelers, making car rental in Mongolia accessible to all.
★★★★★
I had an amazing experience using Rental Cars Mongolia! The process was seamless, and I felt safe renting a 4×4 from a local host. The vehicle was in excellent condition, and the host was very accommodating. I highly recommend this service to anyone looking to explore Mongolia independently. It truly allows you to drive like a local and discover hidden gems!
Edward Müller
Rental Cars Mongolia