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Customer Support Reviews
★★★★★
At Rental Cars Mongolia, we prioritize customer satisfaction. Our dedicated support team is available 24/7 to assist with any inquiries or issues you may encounter during your rental experience. We ensure that every customer receives prompt responses and personalized assistance, making your journey hassle-free. Our commitment to quality service is reflected in the positive feedback we receive from our clients, who appreciate our attention to detail and willingness to go the extra mile. Whether you have questions about your booking, need help with vehicle selection, or require assistance during your trip, we are here to help. Your comfort and peace of mind are our top priorities, and we strive to exceed your expectations at every turn.
Pros of Our Service
+ Wide selection of vehicles to choose from, catering to various needs and preferences.
+ Free delivery and pickup service to convenient locations like airports and hotels.
+ Comprehensive insurance coverage for all rentals, ensuring peace of mind during your travels.
Cons of Our Service
– Limited availability during peak travel seasons may affect booking options.
– Additional fees may apply for certain add-ons, such as camping gear.
What is the rental process?
Our rental process is simple: choose a car from our fleet, we deliver it to your location, and you enjoy your trip without any hassle. Returning the car is just as easy!
What insurance options are available for rentals?
We offer comprehensive insurance coverage for all our rental vehicles. This includes liability coverage, collision damage waiver, and personal accident insurance, ensuring peace of mind during your travels. Please review the specific terms and conditions for details.
Are there any deposits required for booking?
Yes, a deposit is required to secure your booking. The amount varies based on the vehicle type and rental duration. This deposit will be deducted from your total rental cost and is fully refundable upon the safe return of the vehicle, provided there are no damages.
What do I need to drive in Mongolia?
To drive in Mongolia, you need a valid driver’s license, an international driving permit, and to be at least 18 years old. It’s also advisable to familiarize yourself with local traffic laws and road conditions for a safe journey.
Can I add camping gear to my rental?
Absolutely! We offer optional camping gear as an add-on to your rental. This includes tents, sleeping bags, and cooking equipment, making it easy for you to explore the beautiful Mongolian countryside comfortably.